Frequently Asked Questions

We provide academic and research consultations and training to assist postgraduate students in developing specific research skills, supporting data collection and analysis processes, and guiding the completion of theses or dissertations. Our Research Training Dashboard offers a collection of skills training tutorials, masterclasses, and courses to guide you through the research process. Explore our offerings here or schedule a meeting with Dr Sandra Steyn to discuss your custom needs here.

No. We don't offer that service at all. We want you to develop as an ethical professional. Therefore, we help you develop transferable research skills so you can be a successful postgraduate student at your higher education institution and in your broader community. We will share resources with you, show you how to execute the different parts of the research process and consult with you about what that would look like in your own research project. 

In our consultation or coaching sessions, we offer personalized guidance tailored to your specific research needs. Here's what to anticipate:

Session Structure: Depending on your selected option, sessions are conducted virtually and last either 30 or 60 minutes.

Preparation: To maximize the session's effectiveness, we request that you provide all relevant documentation and complete any assigned preparatory work beforehand. This ensures that our time together is focused and productive.

Discussion Focus: During the session, we'll address your specific requirements, identify challenges, and collaboratively develop an action plan to overcome these obstacles.

Additional Services: Please note that services such as participant recruitment, software training, and data analysis support are available but may incur additional fees. These services are not included in the standard consultation or coaching sessions unless specifically agreed before our coaching sessions. 

Follow-Up: After the session, you'll receive a detailed research action plan outlining the discussed strategies. Additionally, we offer a complimentary 15-minute follow-up call to address any further questions or clarifications.

By clearly outlining the structure and scope of our sessions, we aim to align our services with your expectations and ensure a productive collaboration.

We offer a variety of courses, tutorials, and masterclasses designed to assist you at different stages of your research journey. You can select the course that best suits your needs at any given time. If you require guidance, you are welcome to contact us at [email protected] if you need to speak to a consultant to help guide you. You can also book an obligation-free discussion with Dr Sandra Steyn should you need personalized feedback here

We provide research skills training through various formats:

Video Tutorials and Masterclasses: Engaging visual content to enhance your learning experience.

Digital Downloads: Guides, workbooks, and practical resources for offline study.

Interactive Activities: Hands-on exercises to reinforce learning.

Online Research Community Feedback: Opportunities to engage with peers and receive feedback.

You are welcome to sign up to our free online community to get started. 

Here's a step-by-step guide on how to enroll in a training, course or masterclass on our platform:

1. Browse the Research Dashboard:

  • Check out our catalogue to find the training that interests you. You can search by topic, skill level, or instructor.

2. Enroll Button:

  • Once you've chosen your course, click the “Buy now” button on the training page.

3. Create an Account (if needed):

  • If you're a new user, you'll be prompted to create an account. Simply enter your email address and choose a password.

4. Payment (if applicable):

  • For free courses, you'll be granted immediate access after creating an account (if required).
  • For paid courses, you'll see the course fee displayed clearly. Choose your preferred payment method from the available options (e.g., credit card, debit card, PayPal) and follow the on-screen instructions to complete your purchase.

5. Accessing Your Course:

  • Upon successful enrollment (and payment for paid courses),you'll receive a confirmation email and be able to access your course materials directly from the platform.

Additional Notes:

  • You can also find your enrolled courses under your account dashboard for easy access.
  • If you encounter any issues during enrollment, feel free to contact our support team for assistance. We're here to help!

We offer both free and paid training, masterclasses and courses. 

  • Free Courses: You will typically have ongoing access to free training and downloads as long as your account remains active.
  • Paid Courses: Access duration for paid Courses varies depending on the specific course or training. This information will be clearly displayed on the course page and during enrollment but is set at 365 days as a default setting. 

To ensure a smooth learning experience, we recommend the following:

  • A computer or smartphone with a reliable internet connection.
  • A recent web browser (e.g., Chrome, Firefox, Safari).
  • Up-to-date software (e.g., operating system, video player).

If you have any concerns about your system's compatibility, please feel free to contact our support team at [email protected] 

We have created a dedicated research community for you to share your experiences, ask questions and engage with other like-minded individuals. All of the courses, trainings and masterclasses will direct you to the community to post questions and assignments. 

You can easily join the research community here